An indication of the extent of the information, policies and processes contained within the documents, is shown in the Contents below.

Much of the information contained in the two documents is unique to your Business. To enable customised documentation to be prepared, you will be required to complete the Questionnaire, accessed through the 'HRIA Members Payment' Page.

Content of The Munro Group HRM Manual

1. Recruitment & Selection Policy and Procedures
   - Policy
   - Purpose
   - General
   - Basis for Selection
   - Position Descriptions
   - Recruitment Procedure
   - Responding to Applicants
   - Psychological Appraisals
   - Reference Checking
   - Candidate Bona Fides
   - Letter of Offer & Acceptance
   - Induction Programme
   - Training
   - HR File for each staff member
   
   
2. Performance & Development Review Procedures
   - Time Frame
   - Setting Objectives & Performance Indicators (KPI's)
   - Performance Review
   - Resultant Salary Review
   - Definitions used in Review Process
   - Hints for Carrying Out Reviews
   
   
3. Employee Relations Policy and Procedures
   - General Comment
   - Policy
   
   
4. Outplacement Procedures
   
   
5. Dismissal of Staff Procedures
   - Sub Standard Performance
   - Retrenchment
   - Dismissal for an Offence
   - Security
   
   
6. OH&S and EEO Policy and Procedures
   
   
7. Behavioural Matters
   - Alcohol & Drug Policy
   - Non-smoking Policy
   - Complaints & Grievance Policy
   - Email, Internet, Mobile Phone & Personal Phone Call Policy
   - Dress
   - Jury Service
   
   
8. Specialist Advice
   - Industrial Relations
   - OH&S
   - EEO
   - Maternity Issues
   - Termination Complications
   - Privacy Act Issues
   - Conflict Resolution
   - Code of Conduct
   - Harassment
   - Intellectual Property
   - Anti-discrimination
   - Letters of Offer & Acceptance
   - Contracts

The Appendix has samples of various Processes and Policies of HRM to act as a guide to managing an in-house service. Included with the Manual are simple and practical steps and recommendations on implementing the System to ensure its immediate acceptance by all Managers and Staff.

• Welcome from the Managing Director
• Vision Statement
• Mission Statement
• History of the (The Company)
• Names and titles of Management & Executives
• Professional services/products provided by (The Company)
• Employment philosophy and related matters
• Conditions of Employment
• Hours, Payment Details
• Leave Details & Options
• Jury Duty
• Position Description
• Insurance Benefits
• Termination
• Occupational Health and Safety
• Administrative Procedures and General Information
  - Petty Cash
  - Attendance
  - Tea or Coffee Breaks
  - Lunch Period
  - Dress
  - First Aid
  - Emergency Escape Plan
• Personal Conduct
• Training
• Public Holidays
• Telephone System
• Privacy and its implications for (The Company)
• Privacy Policy Statement